#Google my business help free

It shows potential customers that you are willing to do what it takes to ensure a positive experience with your business. It's important to read and respond to reviews (especially negative ones) to determine areas of improvement and confirm what's working for your business.Įngaging with your customer reviews also shows people that you care about the product or service that people are buying from you. Reviews is where you can see and respond to customers who have given reviews of your business on Google. You can view your analytics over the past week, past month or past quarter.

Photo views: the number of times your photos have been viewed.Phone calls: how many people are calling you directly from your Google listing.Customer actions: are people clicking your website or calling you? What buttons are they clicking on in your listing.

Where customers view your search on Google.

Queries used to find your business: the most popular queries for your business by unique users.

Under Insights, you'll get analytics like: This makes it easy for customers to get in touch with your business because they don't have to go searching through your website to find it. You can also add contact information here like address, phone number and email. This will contain your name, category of business, where you're located, hours of operation and more. Info is where you will add all of the details of your business for your Google My Business. Posts will remain on your Google listing for 7 days unless you enter a specified date.

Hours Update: make edits to your hours so your customers know when you're open.

Products: adding product posts to your GMB will show customers your offerings.

Offers: having a sale or promotion? This is where you'd share the information.

Events: event posts have dates and times so you can promote upcoming events.

What's New: general information about your business, COVID-19 updates.

There are a few different kinds of posts you can add to your Google listing including:

You can schedule GMB posts from inside the Sked Social dashboard. Posts are where you can share offers, updates, event information and other details with your customers. There are tons of different features you have control over.

#Google my business help free

If you’re ready to start scheduling, Sked offers a 7 day free trial. In particular, we've seen this in retail, hospitality and tourism businesses.įor businesses who use GMB (or agencies who want to offer it to their clients), Sked Social makes it really easy to schedule GMB posts, along with scheduling Instagram posts and stories, and other social channels. GMB can feel a bit like it's yet another place that you need to post to.īut here's where GMB is most valuable: any business where people often search for you. It can feel like you have to schedule content across every single platform.

You can also find information like how many people called your business directly from the phone number displayed on local search results in Search and Maps. Understand and expand your presence: Find insights on how customers searched for your business, and where those customers are coming from.Businesses that add photos to their Business Profiles receive 42% more requests for directions on Google Maps, and 35% more clicks through to their websites than businesses that don’t. Interact with customers: Read and respond to reviews from your customers, and post photos that show off what you do.Businesses that verify their information with Google My Business are twice as likely to be considered reputable by consumers. Manage your information: Manage the information that Google users find when they search for your business, or the products and services that you offer.GMB can help your customers find you, increase your reach, drive traffic, and make sure you’re putting your best foot forward. Google My Business is a free tool for businesses and organizations to manage their presence on Google’s properties, including Search, Maps, Ads and more. *We're going to refer to Google My Business as GMB in this article.* What is Google My Business? When you're looking for a product, service or answer to a question, your first thought is usually, 'Let me Google this.' That's why your presence on Google is critical and where having a consistent Google My Business presence is essential.